Shipping - Australian Orders
All items are shipped by Australia Post and all orders have tracking included.
FLAT RATE for Standard Shipping is $9.95 for orders up to $99.99
FREE Standard Shipping applies to orders of $100 or more
(order must total at least $100 after any discounts applied)
FLAT RATE for Express Shipping for all orders is $15.95
Some of the items in the DYANI store are made to order, so please allow time for me to make your items prior to shipping. Once payment is received, I usually ship items within 3-5 business days.
If for some reason, your order will take longer than this, I will contact you immediately.
*Please note, if you choose the Express Post option, you still need to allow at least 2 full business days for me to process your order and make your item before I can send it.
Please understand that once your package has been lodged with Australia Post, I have no control over the time it takes for delivery.
Most customers should receive their orders within 2 weeks but sometimes it can take longer.
Please allow plenty of time if you are purchasing for a special occasion.
I do not offer refunds if a parcel is simply delayed in transit.
If a parcel genuinely goes missing, or is lost, then I will refund your order.
I do not consider a parcel "missing" unless 30 days have passed since dispatch, and I will not issue a refund any sooner than this.